First Bank
- Financial Leaders’ Hall of Fame · 2020
- Best Mobile Banking UI
- Average app rating
- 4.8/5
Project overview
As a Senior UI/UX Designer at Tremend, I worked on First Bank’s digital banking experience across mobile and desktop.
My contribution included consumer and business dashboards, account flows, deposit flows, and interaction elements for several device types. Other designers on the team were responsible for other phases of the project.
The challenge
The experience needed to make financial information and everyday banking tasks understandable across different screen sizes and customer needs.
The design also needed to reflect the bank’s values of simplicity and support while accommodating the detail required by banking workflows.
My contribution
I used client workshops and findings from in-house app testing to inform the flows and interface designs. My work covered the desktop business dashboard, improvements to the mobile dashboard, and account and deposit experiences.
I applied WCAG 2.0 AA accessibility guidelines and worked with stakeholders and developers to review high-fidelity flows.
Design and delivery
The wider project included more than 250 mobile screens and states and more than 100 desktop screens. Shared visual guidance, icons, illustrations, and micro-interactions supported consistency across the experience.
